HOW TO FIX QUICKBOOKS ERROR H202 ?
The H202 error is an error code in QuickBooks that indicates an issue with the multi-user hosting setup. It generally occurs when QuickBooks is unable to establish a connection to the company file located on another computer or server in a multi-user environment.
The H202 error message may appear as follows:
“Error code: H202
This company file is on another computer, and QuickBooks needs some help connecting.”
The H202 error generally occurs in multi-user environment when QuickBooks is being used by multiple users simultaneously. The error can prevent users from accessing their company files and collaborating with others. The error can be caused by various factors, including network configuration issues, firewall settings, DNS resolution problems, or improper hosting setup.
What are some possible reasons for H202 error in QuickBooks?
There could be numerous reasons why your QuickBooks software is showing error 119. Here are the most common reasons for 119 error:
1. Incorrect hosting configuration:
The H202 error can occur if the computer hosting the company file is not properly configured in order to allow multi-user access. There may be certain incorrect settings in QuickBooks or issues with the network setup.
2. Firewall or security software blocking communication:
Firewalls or security software on the computer hosting the company file or the computer accessing it may block the network communication which is required for QuickBooks multi-user access.
3. DNS resolution issues:
QuickBooks uses Domain Name System (DNS) to locate the server hosting the company file. If there are certain issues with your DNS resolution like incorrect IP address or server name settings, it may result in the QuickBooks error H202 .
Verifying and updating the bank account credentials in QuickBooks can resolve this issue.
4. Network connectivity problems:
General issues with your network connection like unstable or slow network connectivity can prevent QuickBooks from establishing a connection to the company file. This can result in the H202 error.
5. QuickBooks Database Server Manager not running:
The QuickBooks Database Server Manager is a utility that manages multi-user access to the company files. This is required in order to set-up multi-user setup. If it is not running on the computer hosting the company file, it can lead to the H202 error.
6. Issues with the Windows hosts file:
The Windows hosts file contains mappings between IP addresses and host names. If there are any incorrect entries in the hosts file, it can cause improper communication between computers resulting in the H202 error.
What are some steps you can take to resolve the H202 error in QuickBooks ?
If you are encountering H202 error in QuickBooks, you can follow the following steps to resolve your issue:
1. Verify network connectivity:
First of all, you need to make sure that all computers involved in the multi-user setup have a stable network connection. You can cross-check that you can access shared folders and files across the network.
2. Check hosting settings:
You can follow the steps to check hosting settings:
o On the computer hosting the company file, open QuickBooks
o Go to the File menu
o Select Utilities
o Choose Host Multi-User Access
o If you see Stop Hosting Multi-User Access, select that option
o Restart QuickBooks
3. Configure firewall and security settings:
You need to adjust the firewall and security software settings on all the devices (the computer hosting the company files as well as all the computers accessing it). You can try temporarily disabling the firewall to test if it is causing the H202 error or not.
4. Edit the Windows hosts file:
You can try editing the Windows hosts file to add the IP address and name of the server hosting the company file. This can help establish a direct connection.
5. Use the QuickBooks Database Server Manager:
For this, you need to install and run the QuickBooks Database Server Manager on the computer hosting the company file. This tool will help you to configure the server and troubleshoot multi-user access issues. QuickBooks Database Server Manager will be available in the QuickBooks program folder. You can also download it from the Intuit website.
6. Restart QuickBooks services
Follow the steps on the computer hosting the company file: o Open the Run dialog (Windows key + R) o Type services.msc and press Enter o Locate the QuickBooksDBXX and QBCFMonitorService services o Right-click on each one and select Restart
7. Flush DNS settings:
You can do the following for resolving any DNS resolution issues:
o Open the Command Prompt
o Enter the command "ipconfig/flushdns" to clear the DNS cache
After you have completed all the above mentioned steps, you can try opening the company file in QuickBooks on the computers accessing it. In case the H202 error still persists, it is recommended to directly contact the official QuickBooks support resources which include their knowledge base or contact their customer support for further assistance. They can provide specific guidance based on your setup and help resolve the H202 error effectively.
Read More: QuickBooks Error 119 Code
FAQ
A: The H202 error in QuickBooks occurs when a multi-user setup is unable to establish a connection with the company file hosted on another computer or server.
The H202 error can be caused by various factors including incorrect network or hosting configuration, firewall and security settings blocking communication, issues with the QuickBooks Database Server Manager, problems with the DNS settings, or network connectivity problems.
A: Here are some steps you can take to resolve the H202 error:
- Verify network connectivity and ensure all computers have a stable network connection.
- Check hosting settings in QuickBooks and make sure they are properly configured.
- Adjust firewall and security settings to allow QuickBooks access through the necessary ports.
- Edit the Windows hosts file to add the IP address and name of the server hosting the company file.
- Use the QuickBooks Database Server Manager to configure the server and troubleshoot multi-user access issues.
- Restart the QuickBooks services on the computer hosting the company file.
- Flush the DNS settings on the computer displaying the H202 error.
A: In many cases, you can resolve the H202 error by following the troubleshooting steps mentioned in this blog. However, if you are unsure or unable to fix the issue on your own, it is recommended to seek professional assistance or contact QuickBooks support for further guidance.
A: The H202 error can occur in different versions of QuickBooks including QuickBooks Pro, Premier, and Enterprise, wherever multi-user setups and network connectivity are required.
A: If the H202 error continues to occur after following the troubleshooting steps, it is recommended to contact the official QuickBooks support team. They can provide specific guidance based on your setup and help you resolve the error effectively.