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QuickBooks Error 1328

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Error 1328 in QuickBooks—an issue that many QuickBooks users encounter during the installation or update process.

QuickBooks is widely used by businesses all over the world because of its feature-rich and user-friendly interface. However, encountering errors like Error 1328 can be a bit frustrating!So, ready to troubleshoot Error 1328 and regain smooth and efficient functionality of your QuickBooks software? Let’s dive into the blog

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What is Error 1328 in QuickBooks ?

Error 1328 is an installation or update error in QuickBooks. It typically occurs when the software encounters issues while trying to update or configure files during the installation process.

Error 1328 is a common error that can occur when installing a new version of QuickBooks or applying updates to an existing installation.

The Error 1328 message generally displays the following command on the screen:

“Error 1328. Error updating file C:\Config.Msi\PT[number].TMP.”

When the error occurs, it can prevent QuickBooks from completing the installation or update process, potentially leaving the software in an inconsistent or unusable state.

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What could be the possible reasons you’re facing with this error?

Error 1328 in QuickBooks could be caused due to a variety of factors during the installation or update process. Understanding the reasons behind the error will help you troubleshoot and resolve the issue in an effective and efficient manner.

Here are some common causes for Error 1328 in QuickBooks:

1. Corrupted installation files:

If the installation files are damaged, incomplete, or corrupted, it can cause the Error 1328 in QuickBooks. This generally happens because of interruptions during the download or extraction process or when source from where the installation files were obtained has been changed or deleted.

2. Registry issues:

QuickBooks requires your Windows registry entries in order to complete the installation and update process and for its general functioning. If there are certain issues or errors in the registry entries related to QuickBooks, the Error 1328 can be triggered.


3. Interrupted installation or update process:

If the installation or update process of QuickBooks gets interrupted unexpectedly, it can result into the error. This happens because of incomplete file modifications that cause the error 1328. Interruptions can be caused due to a number of factors like power outages, system crashes, or user actions like closing the program or restarting the computer during the process.


4. Conflicts with other software or applications:

QuickBooks may encounter conflicts or issues with other software and applications running on your system. There could be incompatible programs or services that are running simultaneously, which can interfere with the installation or update process and can lead to Error 1328.



5. Malware or virus infections:

Malware or virus infections on your system can potentially corrupt QuickBooks files and can also interfere with the installation or update process and this can trigger Error 1328 in QuickBooks.


You can try to identify the root cause of Error 1328. This helps in adopting the appropriate troubleshooting steps which generally includes running diagnostic tools, repairing installations, performing clean installs or seeking assistance from QuickBooks support.

How can you resolve the error 1328 in QuickBooks ?

To fix Error 1328 in QuickBooks, you can follow these methods and steps:

  1. Download the QuickBooks Install Diagnostic Tool from the official Intuit website.
  2. Save the file onto your system.
  3. Close all running programs, including QuickBooks.
  4. Run the downloaded tool by double-clicking on the file.
  5. Follow the on-screen instructions to allow the tool to diagnose and repair issues related to QuickBooks installation.
  6. Restart your system after the repair process has been successfully completed
  1. Close QuickBooks and all other running applications.
  2. Go to the Control Panel on your system.
  3. Navigate to “Programs” or “Programs and Features.”
  4. Search QuickBooks from the list of installed programs.
  5. Select QuickBooks and click on “Repair” or “Change.”
  6. Follow the instructions displayed on the screen in order to successfully complete the repair process.
  7. Restart your computer after the repair is complete.
It is important to note that before proceeding with a clean install, ensure that you have a backup of your company files and installation files
  1. Uninstall QuickBooks from your computer:
    1. Open the Control Panel and go to “Programs” or “Programs and Features.”
    2. Locate QuickBooks in the list of installed programs and select it.
    3. Click on “Uninstall” and follow the on-screen instructions to remove QuickBooks from your system.

  2. Rename QuickBooks installation folders:
    1. Open File Explorer and navigate to the folder where QuickBooks was installed. The default location is typically C:\Program Files\Intuit\QuickBooks or C:\Program Files (x86)\Intuit\QuickBooks.
    2. Right-click on the specified folder and from the list, select “Rename” option.
    3. Insert “.old” extension at the end of the folder name (for example, convert “QuickBooks” into “QuickBooks.old”).
    4. Rename any other folders related to QuickBooks in a similar manner.

  3. Reinstall QuickBooks:
    1. Download the latest version of QuickBooks from the official Intuit website.
    2. Run the downloaded installation file and follow the on-screen instructions to reinstall QuickBooks.
    3. Activate QuickBooks using your license and product information.

If you’re still encountering the error 1328 after following the above methods, you may need to contact QuickBooks support further assistance. They can provide specialized guidance and help you resolve the error effectively.

In conclusion, Error 1328 in QuickBooks can be a frustrating experience when you are trying to install or update your version of QuickBooks. However, by understanding the causes and implementing the appropriate troubleshooting methods, you can overcome this error and ensure the smooth functioning of your QuickBooks software.

By following the methods and steps outlined in this article, you can resolve Error 1328 in QuickBooks and restore the functionality of your accounting software. Remember to regularly update your QuickBooks software, maintain system compatibility, and implement security measures to prevent future errors.

Read More: Fix QuickBooks Error 80070057

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